In 2017 I started working on software for repair shops
A family member was running a repair shop, both selling and repairing bicycles and scooters and needed a system to manage all of the repair tickets.
The first version was written in 2012 by a friend using PHP and MySQL but after my degree in computer science, I re-wrote the system using the Ruby on Rails web framework.
Our first version in 2017 did a few basic things, it could
- Create customers
- Create products
- Create tickets
We needed a name for it, and went with Repero
Then we started adding more features like:
- Sending emails from the system
- Sending SMS from the system
- Make PDF invoices
- Upload photos of your repair
- Inventory management
- Allow your clients to view the status of their repair using a link
Then we made sure that the system works for all kinds of repair shops. Now we have customers that repair for example:
- Computers and phones
- Cars
- Watches & jewelry
- & more..
We have a list of some of the features here: repero.me features
We also have some advanced features like:
- Send Webhooks to another system
We work closely with our customers and receive great feedback on what to add next to the system. Some ideas include:
- Clock in / clock out system
- Better statistics on how many repairs each worker completes
- How much time each repair spends in a given status / state
If you run a repair shop and need software, you can sign up for free here: repero.me/users/sign_up
We have a free plan that you can use forever and you don’t need a credit card.